Riders save an average of £1,700 when trading in! ¹
With our trade in to trade up promotion, you can get a great price for your current bike and apply it towards a new one. If your bike isn’t eligible for credit, we’ll help it become a vital tools for transport, education, and opportunity in Africa, all for free. It’s a great deal for you, the planet and communities in need.
- It’s completely free.
- Helps you save on your upgrade.
- Good for the environment.
How does it work?
STEP 1
Review the criteria.
Review the trade in criteria to ensure your bike is eligible for trade in. If it all checks out, make sure your bike is clean and bring it along to one of our stores. Or if it is an Electric bike, fill out our form Make sure you bring some form of ID during your visit and any applicable proof or purchase.
STEP 2
Bring the bike in.
One of our expert mechanics will inspect and assess your bike within 30/40 minutes. We will then pass our assessment findings over to our trade-in partner. They will generate an offer within 1/2 days. You can either take your bike away with you or leave it with us until a quote is ready.²
STEP 3
Get your new bike.
We will be back in touch to inform you of what valuation you have received. If you’re happy with the valuation, you can trade in your bike straight away. The valuation amount can be immediately discounted from your new bike purchase. If you don’t wish to accept the trade in offer, you can take your bike away with you.
Requirements:
What we accept:
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Road, Gravel, Bromptons and TT Bikes
Less than 5 years old with an original selling price of £1,200 or more.
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Road, Gravel and TT Framesets
Less than 5 years old with an original selling price of £1,000 or more.
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Wheelsets
Less than 5 years old with an original selling price of £500 or more.
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E-Bikes
Less than 3 years old with an original selling price of £1,800 or more.
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Not all E-Bikes are accepted, please check what we don’t accept.
What we don’t accept:
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Pre-owned MTB & Electric MTBs
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Hybrid Bikes
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BMX Bikes
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Tandem, Recumbent Bikes or Trikes
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Kids Bikes
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Tubular Wheels
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Folding Bikes*
*Except Bromptons
Ready to upgrade?
Save an average of £1,700 on your new bike!¹
Frequently asked questions
How does it work?
We can offer you a credit for your existing bike when you make a purchase with us. This means you’ll need to pay less for an upgrade. This is a popular and cost-effective way to buy your dream bike. We’ll provide you with a trade-in value that can be used as credit against any item we have in stock.*
Can I use Finance while trading in?
Certainly! As long as the amount you are paying is still a financeable amount. Just let the team in store know.
Can I transfer the value to a voucher?
Unfortunately, no. We cannot transfer trade-in values to vouchers. If you need more time to choose your new bike, in certain circumstances we may be able to hold the trade-in value in your customer account.
What happens during my drop-off?
When you drop off your bike, one of our expert mechanics will inspect and assess the bike. We then pass on our assessment with our trade-in partners, Cycle Exchange, who will generate an offer within 1/2 days. During the assessment one of our staff members can help you start thinking about what bike you may be looking to get.
What if I can’t bring the bike into the store?
Unfortunately, we can only accept trade-ins at our stores.
What if I’m unhappy with the quoted price?
If we haven’t sent your bike off to Cycle Exchange yet you can cancel your trade-in. If we already sent your bike, the trade-in can’t be cancelled. If you buy a new bike with a trade-in and return the new bike, your trade-in will be cancelled but it will not be possible to get your old bike back. You will however, receive back however much the total was, minus any applicable restocking fees.
My bike could not be accepted or had no value. What can I do?
If your bike isn’t eligible for any trade-in value or was rejected, you can still help by donating it to Re-Cycle through us for free. Your bike will be shipped to communities in Africa, where they become vital tools for transport, education, and opportunity. Learn More (opens in new tab)
Are there any bikes that are excluded?
Yes, we aim to always keep our eligibility criteria always up to date so if you are ever in doubt check that first! The main criteria however is:
- No kids, Hybrid, BMX, Tandem, Recumbent, Trikes or Folding Bikes (with the exception of Brompton folding bikes)
- Your bike must be free of any finance agreement. If you are currently still financing your bike, we cannot accept it as this is the property of your finance provider.
- Bikes, Frames & Wheel-sets must not be older than 5 years and are subject to minimum original selling prices. (Read more on our eligibility criteria)
- Electric Bikes must not be older than 3 years and are subject to minimum original selling prices. They must also include original charger, battery and keys. They must also have not been subjected to malicious or illegal modifications.
¹ Estimates based on our trade-in average prices for 2024.
² In certain circumstances we may be unable to store a trade-in bike in our workshops due to limited spaces.
*T&Cs Apply. Discount applicable only to in-stock bikes. Only redeemable in store and cannot be used in conjunction with any other promotion or offer (including CycleScheme or any other cycle-to-work schemes). Minimum purchase value of £1000. Hybrid, BMX, Tandem, Recumbent, Trikes, Kids Bikes and Folding bikes (except Bromptons) are not accepted. Road, Gravel and TT Bikes must be less than 5 years old with an original selling price of more than £1,200. Road, Gravel and TT frame-sets must have an original selling price of £1,000 or more and be no older than 5 years. Wheel-sets must have an original selling price of over £500 and be no older than 5 Years. E-Bikes must be no older than 3 years, can’t be illegally modified, include original charger, battery, keys and have an original selling price of over £1,800. Giant U.K. Ltd and Cycle Exchange reserve the right to withdraw the trade-in offer at any time. Quotes are based on an initial inspection. A final price will be given based on the condition of your bike and the validation of it’s details with Cycle Exchange.