The following limited warranty applies to all current Giant & Liv bicycles manufactured from 2012 onwards. For 2011 and older model bicycles, please consult your owner’s manual or contact us for the applicable warranty information.
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This page was last updated on the 10th of November 2025. For a more up to date warranty policy please consult the manufacturer’s website.
Primary Owner Warranty
|
Warranty Period |
1 year |
2 years |
3 years |
10 years |
Lifetime |
|---|---|---|---|---|---|
|
Bicycle frame (Downhill excluded) |
|
|
|
|
✓ |
|
Rigid forks |
|
|
|
✓ |
|
|
Downhill frame |
|
|
✓ |
|
|
|
Giant own brand components |
|
✓ |
|
|
|
|
E-bike electronic components |
|
✓1 |
|
|
|
|
E-bike Battery |
|
✓ 2 * |
|
|
|
|
Pedals, grips, bar tape, saddle, seatpost |
|
✓ |
|
|
|
|
Paint and decals |
✓ |
|
|
|
|
|
Parts or components not mentioned above |
✓ |
|
|
|
|
1 Two years if bike is unregistered. Once registered certain models unlock up to 5 years of extended support on the motor.
2 Two years if bike is unregistered. Once registered certain models unlock up to 5 years of extended support on the battery.
* Warranty is either 2 years or 600 charge cycles, whichever comes first. (One full charge = charging from 0% to 100%. Two partial charges from 50% to 100% count as one full charge)
Second Owner Warranty
Giant is committed to environmental responsibility and a circular economy. That’s why they have extended their warranty to cover second owners of registered bicycles, giving you a two-year warranty on the original frame. All other parts and components are covered under the warranty from the original purchase date and apply only to the first owner.
|
Warranty Coverage |
1 year |
2 years |
|---|---|---|
|
Bicycle frame (Downhill excluded) |
|
✓2 |
|
Rigid forks |
|
✓3 |
|
Giant own brand components |
|
✓1 |
|
E-bike electronic components |
|
✓1 |
|
Pedals, grips, bar tape, saddle, seatpost |
|
✓1 |
|
Parts or components not mentioned above |
✓1 |
|
1 Original owner purchase date
2 Second Owner purchase date
3 Second Owner purchase date, if sold within original warranty period
5-year Electric Bike Support
When you buy and register select Giant E-bikes you’ll unlock up to 5 years of extended support on your motor and battery. Simply register your bike within 30 days of purchase.
| Ownership Year | Discount | Conditions |
|---|---|---|
| 1st Year | 50% off RRP | Bike must be registered, outside the standard 2-year warranty. |
| 2nd Year | 50% off RRP | Bike must be registered, outside the standard 2-year warranty. |
| 3rd Year | 50% off RRP | Bike must be registered. |
| 4th Year | 25% off RRP | Bike must be registered. |
| 5th Year | 15% off RRP | Bike must be registered. |
Please Note:
- Support applies only to the original owner, this is not transferable.
- Each registered E-bike can claim this benefit once.
- Motors purchase through this programme come with Giant’s standard 2-year warranty, but are not eligible for further extensions.
- Replacement motors under warranty remain tied to your original bike’s purchase date.
5-Year Battery Warranty
With eligible 2026 models, your battery warranty is automatically extended from 2 years to 5 years when you register your bike within 30 days of purchase.
| Eligible Model | What’s Covered |
|---|---|
| Explore E+ | 60% of the original nominal capacity for up to 600 full charges |
| Talon E+ | 60% of the original nominal capacity for up to 600 full charges |
| Defy Advanced E+ Elite & Elite AR | 60% of the original nominal capacity for up to 600 full charges |
| Fathom E+ | 60% of the original nominal capacity for up to 600 full charges |
| Reign Advanced E+ | 60% of the original nominal capacity for up to 600 full charges |
Coverage begins from your purchase invoice date. Applies to the original owner only. Offer starting September 20th 2025.
FAQ
What details do I need to register my bike?
Are there any requirements when the bike is assembled?
What if I have a warranty issue with a non-Giant or Liv branded part?
What will the second owner need to utilise their warranty periods?
Are there any exclusions?
– Normal wear and tear on parts such as tyres, chains, brakes, cables and gearwheels in situations where there are no assembly or material defects.
– Improper maintenance, assembly or installation.
– Corrosion
– Modifications from the original condition.
– Use of the bicycle for abnormal, competition, and / or commercial activities or for purposes other than those for which the bicycle was designed.
– Damage caused by failing to follow the owner’s manual.
– Damage or failure due to accident, neglect, abuse or abnormal and excessive misuse.
– Improper alteration or installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold.
– Paint finish and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events, or as a result of exposing the bike to, or riding the bike in, severe conditions or climates.
– Except as is provided by this warranty and subject to all additional warranties, Giant and its employees and agents shall not be liable for any loss or damage whatsoever (including incidental and consequential loss or damage caused by negligence or default) arising from or concerning any Giant product.